Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino for us to look at? This page covers the ways to reach the Non Gamstop Casinos team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we do not rely on canned replies to close off enquiries. Try to include a short summary of what your message is about in the subject line; it helps us route it to the right person and get back to you sooner. We aim to reply within a couple of working days, though this can stretch slightly during busier periods.
What We Can Help With
We get messages on a wide range of topics connected to our coverage of non GamStop casinos. Common reasons readers write in include:
- Questions about a specific brand — if you want more detail on a site featured in our rankings, such as its bonus terms, payment options or game range, ask and we will point you to what we know.
- Corrections and accuracy checks — casino offers, licensing details and terms change often. If you notice something on the site that looks out of date, flagging it helps us keep our reviews accurate.
- Suggestions for new brands — we regularly look at new non GamStop casinos entering the market, and reader tips are one of the ways we hear about them.
- Feedback on how we rate and rank — if our comparison criteria or methodology raise questions, we are happy to explain how a particular brand ended up where it did.
- Support and self-exclusion queries — if you or someone close to you is thinking about gambling controls, self-exclusion, or wants information on managing play responsibly, mention this in your message and we will do our best to point you towards useful resources.
- Partnership or editorial enquiries — if you work for a casino brand, payment provider or affiliate network and want to discuss coverage, please introduce yourself and set out what you have in mind.
What Happens After You Write In
Every message is read by a member of our editorial team before any response is sent. Enquiries about content accuracy or bonus terms are checked against our current research before we reply, so you can trust that what comes back reflects our latest review rather than a stock answer. If your question needs input from someone else on the team, it may take a day or two longer, but we always follow up.
Before You Get in Touch
A few things are worth checking first, since they cover the questions we receive most often:
- If your query is about which casinos currently rank highest, our best non GamStop casinos guide is kept up to date with our latest comparisons and mini reviews.
- We do not process deposits, withdrawals or account issues directly — those need to go through the casino operator's own support team, since we are an independent comparison site and not the operator.
- We cannot advise on individual legal situations. If you have questions about how gambling regulation applies to your circumstances, an independent adviser or the relevant regulator is better placed to help than we are.
Our Commitment to Readers
Everything we publish is meant to be accurate, current and genuinely useful to people comparing casinos that operate outside the GamStop scheme. Reader feedback is a real part of how we keep it that way — if something you read on the site helped, confused, or concerned you, we want to hear it. Messages that touch on responsible gambling are taken seriously and treated with care, whatever the reason for getting in touch.
Thank you for taking the time to read this far. Whether it's a quick question or a detailed correction, we look forward to hearing from you. Please remember that all gambling content on this site is intended for readers aged 18 and over.